Psychosocial Support Officer

Good Neighbors (1991) is an international humanitarian, development and non-governmental organization with membership in General Consultative Status in the United Nations Economic and Social Council (UN ECOSOC). Winner of the MDG 2 award in 2007, Good Neighbors Bangladesh (GNB) is operating 17  Community Development Projects (CDP) and 3 Projects with Specific Program (PSP) in 13 districts for child protection, education, health, women empowerment, income generating activities, DRR and Rohingya emergency response activities. Good Neighbors Bangladesh (GNB) intends to recruit suitable personnel for the following position: 

Project Name: Enhancing the protective environment for children and adolescents in Rohingya refugee camps and host community in Cox’s Bazar district.
Funded and Cooperated by: UNICEF

1. Key Position Information
Title of Post Psychosocial Support Officer Employment Type Contractual
Post Number 05 Location Ukhiya, Camp 15, Cox’s Bazar
Report to GNB Project Focal Closing Date 28 Jan 2023
Contract Period 6 months [Can be extend up to 1 year based on performance evaluation]
2. Basic Requirement:

  • Education: Minimum graduation on Psychology/Social Science/Social work.
  • Age: Maximum age 40 years (as on 15 January 2023)
  • Experience: Minimum 2 years (experience with only evidence and relevance will count). Sound knowledge in Micro-soft office and English language (Speaking & writing).
  • Preference: GN Bangladesh strongly encourages qualified female candidates to apply.
3. Contract Information:

  • Salary and Others: Salary Package for this role is 46,305 BDT (Consolidated)
  • Contract Period: 6 months (Can be extend up to 1 year) Contractual position. Extension depends on 6 monthly and yearly performance evaluation.
4. Job Assignment in Brief:

Sl. No Types of Responsibilities Details about Job Responsibilities
1 Primary Responsibilities
  • The PSS Support Officer will be responsible Provide direct individual mental health and psychosocial support to children, including group-based psychosocial activities through MPCAC
  • Support and monitoring psychosocial volunteer– support individual case where support required and provide regular monitoring of all aspects of psychosocial support services
  • Capacity building and monitoring– Build the capacities of the team in organizing and implementing community-based psychosocial activities and recreational activities, monitor regular activities of volunteers, coaching & mentoring and on-going support for PSS volunteer at the community level.
  • Awareness’ raising- Support volunteer to conduct awareness for parents on PSS/ positive parenting, assessment data collection, psycho education for community sensitization on PSS
  • Documentation -Document all program and client activity in an accurate and timely manner using standardized tools and forms, ensure confidentiality and that data protection and information sharing protocols are respected, strongly preserve service wise data and status for verifications and analysis, required and prepare authenticate case story
  • Field visit– he/she will have to investment at least 40% (weekly 02 days or monthly 08 days) of total working hours for necessity field visit (MPCAC to individual HH’s)
  • Planning- he/she will prepare advance planning of the daily, weekly and monthly plan and submit to his/her 1st supervisor for the next month by 29 of each month
2 Secondary Responsibilities
  • Networking and liaison- Identify key local implementing partners and ensure strategic relationships are built and maintained, interact, build and nurture effective working relationships with relevant GO/NGOs, United Nations Agencies, and Civil Society Organizations in order to foster coordination, collaboration and partnership
  • Reporting- Daily program report through kobo tools, submit bi weekly/monthly ONA report to center manager.
  • Maintain positive coordination and relationship with other partners in the field to promote holistic approach to pss service delivery
3 Other Responsibilities
  • Any other duties required by project authorities.
5. Capacity Requirement

  • Sound knowledge and understanding of CP and PSS and humanitarian principles
  • Have practical experience in humanitarian related work.
  • Must know Chattogram/Rohingya language.
  • Fully computer literate and demonstrated a high understanding of Microsoft Office programs (Word & Excel)
  • Positive attitude towards social service and adaptability to organizational vision and values
  • Ability to deal with community people with a positive manner and mentality to work for the marginal people
  • Accountable for supporting, upholding, and engaging in GN community-led approaches
  • Effective interpersonal and communication skills with external partners and capacity to interact in a multicultural environment.
  • Agile working mindset and adaptable to fast changes
  • A flexible, positive, and inspirational team player
6. Application Procedure:

Submission of Application: Interested candidates meeting the above requirements are requested to download the Prescribed format (prescribed format)Application Format and/or send CV to the email address by 28 Jan 2023.

(Must mention basic information of yourself, age, total year of experience, education with major subject, expected and current salary amount, possible date of joining, preferred job location, 2 references in your CV)

Applications without required information, proper subject in email or incomplete application will not be considered.

Please mention the position name “Psychosocial Support Officer” in the email subject line.

Call for interview: If your CV is selected then a recruiter will invite you over phone/email, followed by a couple of written/oral tests as applicable for the recruitment of the position. (Please provide your active email address, mobile number, and/ or contact information)

Only short-listed candidates will be called for an assessment.
Female candidates are highly encouraged to apply.

*Unwanted telephone calls/contacts (before or after recruitment test) will result in disqualification.

Good Neighbors Bangladesh is concerned about the rights of children and women and has a “Zero Tolerance” policy for any kind of Sexual Exploitation and Abuse.